Return Policy

The Shoe Stör Guarantee

Simply put, we our know are boxes are the best. And that's why we want you to try them risk-free for 30 days. If you don't love the Shoe Stör’ products you've purchased, you don't keep them. Simply send them back, no questions asked (well other than why you didn't like them...........but we are entitled to that!)

There is absolutely no risk, and your satisfaction is guaranteed. So what have you got to lose, besides your disorganized mess of shoes and boots?

Products can only be returned with a return authorization number issued by Shoe Stor. Products that are returned must be undamaged and accompanied with a valid return authorization number which is obtained by contacting Shoe Stor. Shoe Stor is not responsible for the cost of return shipping & shipping charges are not refundable.

Privacy

Your privacy is important to us. Shoe Stor and Prescott Thackery Merchant Group Ltd (“Shoe Stor”) is committed to protecting the privacy, confidentiality, security and accuracy of the personal information we collect, use and disclose in accordance with applicable legislation. This privacy policy (the “Privacy Policy”) is a statement of principles and guidelines outlining how we collect, use, disclose and protect the information we collect when you visit our Web site and/or register for our email list and/or make a purchase of our super fantastic products.

Consent

BY SUBMITTING PERSONAL INFORMATION TO SHOE STOR, YOU AGREE THAT WE MAY COLLECT, USE AND DISCLOSE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY, THE PRIVACY PREFERENCES YOU HAVE MADE KNOWN TO US AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting us. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with certain services or information that may be of value to you.

What personal information do we collect?

Canadian privacy legislation defines personal information broadly as information about “an identifiable individual” or as information that allows an individual to be identified. The types of personal information that we may collect from you from time to time include: your name, address, telephone number, and e-mail address. In addition, from time to time, we may ask you to provide us with more detailed information regarding your interests, occupation, and background. For example, we sometimes ask our customers to complete surveys in order to get a better sense of who they are and what topics may be of interest to them. Finally, from time to time, we may acquire demographic and other information about you (e.g. your occupation and interests) in order to serve you better.

Why do we collect your personal information?

We collect your personal information for the purposes listed below:

(a) To send you periodic emails
(b) Other purposes

In addition, from time to time, we may use your personal information for the following purposes:

• to detect and protect Shoe Stor and third parties against error, fraud, theft and other illegal activity, and to audit compliance with Shoe Stor policies and contractual obligations;
• to understand your needs and preferences, including to contact and communicate with you and to conduct surveys, research and evaluations;
• to engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Shoe Stor;
• for any other purpose we may indicate to you from time to time.

To whom do we disclose your personal information?

We may disclose your personal information to the following third parties in the following circumstances:

1. Disclosure to Service Providers

We may disclose your personal information to other companies that provide services on our behalf, including, our software developers (including website developers and hosts), data processing, document management and office services. We will only provide those companies the information they need to deliver the service and we will ensure that they enter into agreements with us to protect the personal information that they receive.

2. Law Enforcement and Legal Disclosure

Shoe Stor may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where Shoe Stor has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to Shoe Stor’s legal counsel.

If you would prefer for us NOT to share your information as described above, simply inform us (see “Contact Us” below).

Control of your personal information

At Shoe Stor, we want you to be able to maintain control over how we use your personal information. In particular:

· You may have the right to “opt out” of some or all of the identified purposes, uses and disclosures listed above.

· You always have the option to instruct us not to use your name, address, e-mail address, etc. beyond providing you with the service or information you requested. See “Contact Us” below.

· E-mail communications will always include an identification of the sender and an “Unsubscribe” option.

Where is your personal information stored?

Your personal information is stored in secured locations and on servers controlled by Shoe Stor, InternetSecure and Paypal, located either at our offices or at the offices of our service providers. For access to your personal information, please contact us using the contact information in the “Contact Us” section below.

How can you access and correct your personal information?

Upon written request, subject to certain exceptions, Shoe Stor will inform you of the existence, use, and disclosure of your personal information and will give you access to that information. Access requests should be sent to our Chief Privacy Officer, using the contact information in the “Contact Us” section below. If Shoe Stor determines not to provide you access to your personal information, we will provide an explanation.

Individuals may request the correction of their personal information, and Shoe Stor will make the necessary correction(s).

How do we protect your personal information?

We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control.

Only authorized employees and suppliers have access to your personal information.

Shoe Stor retains your personal information only as long as necessary to fulfill the identified purpose or as otherwise required or allowed by law. When that need has ended, your personal information will be removed from our system and destroyed in a manner that ensures your security.

If you send us an email message, we may retain that message and your email address, as well as any response we send you.

Searches - For your convenience, search functions are provided on our website. We keep logs of the words searched to improve our services.

Hyperlinks - For your convenience, Shoe Stor’s website sometimes contains hyperlinks to websites managed by third parties. By activating these hyperlinks, you will leave Shoe Stor’s websites for those of the third parties, which may have different privacy policies and practices than Shoe Stor. Shoe Stor cannot be held liable for the use of such third party websites.

Credit Card Transactions – all credit card transactions are conducted through either PayPal or InternetSecure. Shoe Stor or its affiliates do not have access to your credit card information and does not record your credit card information.

Individuals Under 18 - No personal information should be submitted or posted on our website by individuals under 18 years of age without their parent’s or guardian’s permission.

Changes to the Privacy Policy

Shoe Stor reserves the right to modify or supplement this Privacy Policy at any time. If we make a change to this Privacy Policy, we will post such change on our website and make such revised policy and change available upon request. However, Shoe Stor will obtain the necessary consents required under applicable Privacy Laws if it seeks to collect, use or disclose an individual’s personal information for purposes other than those to which consent is obtained unless otherwise required or permitted by law.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or our site in general, please contact us at corporate@clear-shoe-boxes.com

This Privacy Policy is intended to comply with the provisions of the Personal Information Protection and Electronic Documents Act (Canada)

Services and Conditions of Use

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

Limitation Of Liability And Warranty

CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.

NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

Trademarks

All trademarks appearing on the service are trademarks of their respective owners.